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ClubFord • Vezi subiect - Neco Motors - Bacau

Dealerii Ford din Romania

Neco Motors - Bacau

Cum stau cu service-ul, cum se comporta la achizitionarea masinii, la reparatiile in garantie

Moderatori: DGAlexandru, verga_Cip

Mesajde crysti_m » 17 Noi 2007, 03:25

FORD FOCUS TREND COLLECTION 1.6 TDCI 90 CP SEDAN__ALL BLACK
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Mesajde rath115 » 18 Noi 2007, 10:27

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Mesajde Liviu85 » 22 Noi 2007, 17:21

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Mesajde crysti_m » 28 Noi 2007, 01:00

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Mesajde tsilviu » 10 Dec 2007, 12:12

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Mesajde Ludicass » 10 Dec 2007, 12:45

Tsilviu...ma bucur ca ai fost multumit de serviciile lor. Am spus-o si o repet..lucrurile par sa o fi luat intr-o directie buna dupa mutarea in noul sediu. Chestia mi-a fost confirmata si de seful de service care m-a vizitat recent in calitate de client (uite ca se mai intoarce roata... :mrgreen: ). Omul mi-a povestit de eforturile pt imbunatatirea calitatii serviciilor care se fac. La capitolul personal, ramine inca vesnica problema a lipsei fortei de munca calificata din domeniu.

Partea cu piesele aduse de acasa e valabila doar pt cei care nu au masina in garantie. Ar fi bine sa fie si pt cei cu garantii, dar nu as crede! :mrgreen: Banuiesc ca ei ti-au oferit doar garantie de montaj, garantia pt piese o ai de la firma care ti-a vindut piesele. E de dorit sa nu ai probleme, ca parca vad ca te vor plimba de la unul la altul pina iti ies pe ochi alea 3 milioane economisite. Si una e sa alergi loco, in Bacau..si alta sa bati drumul de la Iasi. Intrebare: piesele aduse de tine sint originale sau de producator?

Termenul de intirziere de 1 ora si jumatate e relativ ok...am vazut eu altii care greseau zilele cu totul..asa ca... :D

PS: intimplator, automatele din sala de asteptare de la ford sint ale unui prieten :D ...nu are neco treaba cu ele..ei doar le gazduiesc.
Eveniment: 1 zi alaturi de ISTVAN SOOS!
pilotul ISTVAN SOOS cu SUBARU STI pe circuitul de karting de la Bacau!

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Mesajde tsilviu » 10 Dec 2007, 13:07

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Mesajde Ludicass » 10 Dec 2007, 13:12

Tsilviu...poti sa ne spui in ce a constat revizia? Ce ai schimbat si cit a fost manopera pe fiecare in parte? Interesant ca te accepta cu piese de acasa chiar daca masina e in garantie si nu te obliga sa cumperi piese de la ei cu adaosuri de iti sta inima in loc... :D E un lucru bun de stiut.
Eveniment: 1 zi alaturi de ISTVAN SOOS!
pilotul ISTVAN SOOS cu SUBARU STI pe circuitul de karting de la Bacau!

http://www.youtube.com/watch?v=xlztDV1S ... r_embedded
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Mesajde tsilviu » 10 Dec 2007, 13:36

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Mesajde tsilviu » 06 Ian 2008, 16:33

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Mesajde Carabusu` » 08 Ian 2008, 03:18

Zambeste,maine poate fi si mai rau!
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Mesajde konektor » 08 Ian 2008, 12:19

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Mesajde Carabusu` » 08 Ian 2008, 17:40

Zambeste,maine poate fi si mai rau!
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Mesajde biciusca bogdan » 09 Ian 2008, 01:51

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Mesajde Carabusu` » 09 Ian 2008, 02:55

Pai de ce sa nu-i caracterizez distrusi?
Asta si sunt,o revizie la 15000 nu trebuia sa dureze atit...
Au pus-o pe tester,dar nu mi-au dat nimic dupa test,o foaie de la diagnoza,etc
Iar faza cu lipitul bandoului a fost cea care a pus capac.
Zambeste,maine poate fi si mai rau!
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Mesajde bkraptor » 09 Ian 2008, 03:34

Reclama-i la Romcar/Ford Europe. Ia legatura cu Cornel001, el a mai avut de-a face cu service-uri proaste.
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Mesajde konektor » 09 Ian 2008, 16:37

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Mesajde Carabusu` » 09 Ian 2008, 17:36

Zambeste,maine poate fi si mai rau!
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Mesajde Alen » 10 Ian 2008, 01:36

nasol......cand v-aud si cand stiu ca mi s-apropie si mie revizia de 15000, sunt din ce in ce mai sigur ca ma duc la Bucuresti...
"Live for nothing or die for something"


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Mesajde tsilviu » 10 Ian 2008, 15:03

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Mesajde konektor » 10 Ian 2008, 15:46

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Mesajde tsilviu » 10 Ian 2008, 16:16

[quote="konektor
Eu am avut un caz in care un client s-a pus el sa butoneze la aparatul de ulei care era inca sub presiune si mi-a facut fantana arteziana in service, a sarit uleiul 7 metri in sus pana pe tavan :lol: La mine este voie in atelier, lumea se convinge singura ca nu are nevoie sa stea pe langa masina. Marea majoritate a clientilor mei stau sus la o cafea decat sa stea printre masini desfacute. In principiu cam asta e politica sa nu lasi pe nimeni in atelier pentru a nu avea incidente neplacute (iti cade un ciocan pe picior sau aluneci si iti rupi gatu si dai vina pe service).[/quote]

Si daca te impiedici de un scaun in sala de asteptare si-ti rupi gatul, cine e de vina? Cat despre clientii care fac boroboate... ar trebui sa fie si ei buni de plata, asemeni "meseriasilor" care uita sa-ti puna la loc toate suruburile.
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Mesajde Tiry213 » 10 Ian 2008, 16:30

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Mesajde cosmarinescu » 10 Ian 2008, 23:21

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Mesajde rath115 » 30 Ian 2008, 15:20

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Mesajde Alen » 30 Ian 2008, 18:13

@rath115:nu e relevanta revizia la 2500, e mai mult o vizionare, nu fac aproape nimic (daca nu chiar nimic) la masina....

sa-i vedem la o revizie serioasa cum se misca....si mai ales cum trateaza eventuale probleme care se pot rezolva pe garantie...
cred ca ai observat ca nimeni nu e nemultumit de service la revizia de 2500, tocmai pt. ca nu prea fac nimic la masini...
nemultumirile incep mai incolo :roll:
"Live for nothing or die for something"


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Re: Dealer Bacau - NECO MOTORS: cu bune si rele!

Mesajde adris1919 » 02 Apr 2008, 13:26

La cat de activ e topicul asta, ma gandesc ca 99% din clientii celor de la neco nu au acces la internet, nu stiu sa-l foloseasca sau nu stiu de acest forum.
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Re: Dealer Bacau - NECO MOTORS: cu bune si rele!

Mesajde Alen » 02 Apr 2008, 13:51

"Live for nothing or die for something"


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Re: Dealer Bacau - NECO MOTORS: cu bune si rele!

Mesajde Ludicass » 10 Apr 2008, 18:14

Astazi m-am trezit cu o surpriza neplacuta! Stopul stinga spate "flutura" in vint! 8-} Mai exact surubul de prindere a cedat si stopul se misca bine mersi in lacasul sau. In plus, el nu mai sta lipit de caroserie si apa se scurge in interior. Am facut o programare la dealerul ford din Bacau pt remediere. Baietii de la Neco Motors au fost operativi, telefon la 10, programare la 13.00 in aceeasi zi. Au demontat stopul si au constatat ca plasticul in care se infileteaza surubul a cedat. Binenteles au aparut discutii, cum ca nu ar fi caz de garantie ci de casco! Nu exista urma de impact, de fortare, dar ei au lansat ipoteza ca eu as fi vrut sa schimb un bec ars si, din nepricepere, as fi smuls lampa stop :-O In final, s-au convins ca nu e fortat, nu a tras nimeni de stop, dar suspecteaza ca cineva ar fi apasat pe lampa si ea a cedat! S-a lasat cu poze si adresa in Germania pt inlocuire stop spate. Sper sa nu fie probleme pt ca m-am interesat deja si situatia este intilnita si la alte marci auto. Explicatia e ca s-a strins surubul prea tare la montaj, au aparut torsonarile si vibratiile de la mers pina cind in final plasticul a cedat!

Astept raspuns de la tata Ford si mama Neco sa vedem cind se remediaza minunea! :)

Am semnalat si problema greierasilor din portiera stinga. S-au lamurit ca exista, sint vii si f. zgomotosi :D . Au vrut sa dea panoul jos dar am cerut sa o faca la revizia de 15.000km! E o chestie care nu se poate face pe fuga, necesita timp si atentie. Oricum, placut surprins de amabilitatea celor de la Neco. Am solicitat sa intru in service pt constatare, am spus ca daca e necesar eu semnez ca imi asum raspunderea intrarii, dar vreau sa fiu linga masina. Asa ca m-au lasat... 8-}

Promit sa va tin la curent cu evolutia problemei!
Eveniment: 1 zi alaturi de ISTVAN SOOS!
pilotul ISTVAN SOOS cu SUBARU STI pe circuitul de karting de la Bacau!

http://www.youtube.com/watch?v=xlztDV1S ... r_embedded
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Re: Dealer Bacau - NECO MOTORS: cu bune si rele!

Mesajde crysti_m » 11 Apr 2008, 08:16

FORD FOCUS TREND COLLECTION 1.6 TDCI 90 CP SEDAN__ALL BLACK
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